Shipping & Return Policy

Shipping Policy 

USA

Orders placed before 10:00am CST typically ship the same business day; otherwise, it will ship the next business day.

We offer free standard ground shipping within the US, with delivery usually taking 2-6 business days after the order is shipped. 

UPS 2-day shipping is available for a flat fee charged at checkout.  Delivery time is 2 business days from when the order is shipped. 

Canada

Orders placed before 10:00am CST typically ship the same business day; otherwise, it will ship the next business day.

We offer economy shipping via Passport Priority for a flat rate (charged at checkout). This premium service ensures speedy delivery within 4-12 business days after shipping, and includes all taxes and duties so there are no surprises at delivery. Final mile delivery will be made by either Canada Post or Intelcom. 

All prices are quoted in USD unless stated otherwise.

Other International

We're not currently shipping to countries outside the US and Canada, but don't worry - we're working hard to expand our reach! Fill out this form and be the first to know when we start shipping to your country. We can't wait to share our healthy lifestyle products with the world! 

Order Edits

Need to edit an order or update shipping address? Make sure to do so within 30 minutes of placing the order via the link in your Order Confirmation email.  If more than 30 minutes have passed, reach out to us at info@getjuv.com we'll do our best to modify your order, but we cannot guarantee changes after this time frame.

Return Policy

At JUV, we're committed to ensuring your happiness and success in your healthy lifestyle journey. If for any reason you're not completely satisfied with your purchase, please let us know within 30 days of your purchase and we'll take care of it for you. Our dedicated customer support team is here to assist you, and we'll work to make it right. Simply contact us at info@getjuv.com any time, and we'll be happy to help.