Shipping & Return Policy

Shipping Policy

Orders placed before 10:00am CST typically ship the same business day; after that, they ship the next business day.

USA

We offer free standard ground shipping within domestic US.  Delivery generally takes 2-6 business days after your order ships. 

For non-domestic US orders, shipping fees will be calculated at checkout and delivery generally takes 4-8 business days (but may be longer depending on location). 

Need it faster? UPS 2-day shipping is available for a flat fee charged at checkout.  Delivery time is 2 business days after the order is shipped. 

Canada

We offer economy shipping with Passport Priority's DDP service for a flat fee at checkout.  This fee includes duties & taxes so, ensuring there is no surprise fees at delivery.  Delivery generally takes 4-14 business days.  Final mile delivery is handled by Passport Priority's trusted partners including Canada Post, Intelcom, FleetOptics, TForce. 

All prices are quoted in USD unless stated otherwise.

Other International

We're not currently shipping to countries outside the US and Canada, but we're working on it! Fill out this form and be the first to know when we start shipping to your country. We're excited to share healthy lifestyle products worldwide soon! 

Order Edits

Need to change something? Make edits within 30 minutes of placing the order via the link in your Order Confirmation email.  After 30 minutes have passed, chat with us or email info@getjuv.com, we'll do our best to help but, cannot guarantee changes beyond that window. 

Return Policy

Your satisfaction is our top priority.  If for any reason you're not completely satisfied with your purchase, let us know within 30 days of delivery.  Our friendly customer support team is here to help make it right.  Just drop a line at info@getjuv.com anytime!Â